Support & FAQs
How do I track status?
Your assignments map through five key stages:
Drafting: Initial content creation, scripting, and structural framing.
Ongoing: Active production, design, or video editing is underway.
Internal QC: Our creative directors review the asset to ensure premium quality and brand alignment.
Review: The asset is ready for your feedback and evaluation.
Ready/Delivered: Finalized and deployed successfully.
How should I share rework?
Use the floating chat button on the bottom right to quickly submit feedback or request a rework.
What is the Quality Index?
The FONTENT QUALITY INDEX shows the aggregate performance rating of the creators actively working on your suite.
